Privacy Policy

1. Introduction

Pro Cut Laser ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.procutlaser.au] and engage with our services.

2. Information We Collect

We may collect the following types of information:

Personal Information:This includes your name, email address, phone number, postal address, and any other details you provide when making a purchase, signing up for our newsletter, or contacting us.
Payment Information:When you make a purchase, we collect payment details, including credit card information, which are processed securely.
Usage Data:We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders:We use your personal and payment information to process and fulfill your orders, including sending you confirmation emails and delivering products.
Customer Support:We use your contact information to provide customer service and respond to inquiries or issues you may have.
Marketing Communications:With your consent, we may send you promotional materials, newsletters, and updates about our products and services. You can opt out of these communications at any time.
Improving Our Website:We analyse usage data to understand how our website is used and to improve its functionality and user experience.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products. These third parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
Legal Requirements:We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers and encryption for sensitive data such as payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access Your Information:You can request a copy of the personal information we hold about you.
Update or Correct Information:You can update or correct your personal information at any time by contacting us.
Opt-Out of Marketing:You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email:privacy@procutlaser.au
Phone:1800 84 88 74
Address:79 McConnell Road Wamuran 4512 Qld